Privacy Policy

This policy explains how SMART PRO PRINTING SERVICE (SSM 202303193851) handles personal information.

What we collect

When you contact us by WhatsApp, phone, email or social media we receive your name, phone number and the messages, photos and files you send, plus delivery or installation addresses you provide.

How we use it

Only to answer your enquiry, prepare quotations, produce, deliver and install your order, issue invoices and provide after-sales service. Messages may be read by our staff and by an automated assistant that helps us reply faster. We do not sell your information.

Who we share it with

Service providers we use to run the business — Meta (WhatsApp), YCloud, Lark, Cloudflare and our accounting system — and installers or couriers when needed for your order.

Retention and your rights

We keep records as long as needed for your order and for accounting and legal requirements. You may ask us to access, correct or delete your information, or to stop messaging you, by contacting us below.

Last updated: November 2026.